Effective July 21, 2026
Legal
Find the customer policies that govern AllDayDesk accounts, subscriptions, payment terms, privacy, support, and permitted use.
Terms of Service
The agreement that covers your account. It sets out what the receptionist does on your line, who may accept these terms for the business, how the free trial becomes a paid subscription, when we bill, and how either side ends the arrangement.
Privacy Policy
What we collect and why. It covers the account details you give us, the business information the receptionist uses to answer, and the caller name, number, request, and call record produced when someone rings your line — with how long each is kept and who it is shared with.
Refund and Cancellation Policy
How the money works. It explains when the free trial ends, how to cancel before the next charge so you are not billed again, how a digital service counts as delivered, and the cases where a refund on a paid month is reviewed.
Acceptable Use Policy
What the receptionist may not be used for. AllDayDesk is built for service businesses answering their own inbound calls, so this policy rules out illegal, deceptive, and high-risk uses, and sets out the caller consent and disclosure expected on a recorded line.
Cookie Policy
The technologies that keep you signed in, secure the account, remember your preferences, and let us measure which pages bring businesses to us — and how to turn the optional ones off.
Support
Where to go for help with account access, billing, connecting your phone line, call forwarding, your calendar, a specific call or booking, or cancelling. Each route lists what to send so the first reply can solve it.