Effective July 21, 2026

Support

Use these paths for help with account access, billing, live phone setup, forwarding, calendar connection, calls, bookings, and cancellation.

Fastest support paths

  • Use the dashboard Billing tab to manage your plan, cancel future renewals, or open account billing.
  • Use the dashboard Number tab to save your current business number, check line type, retry number setup, and view forwarding steps.
  • Use the dashboard Settings tab to manage business profile, connected calendar, assistant setup, and account configuration.
  • Use the Calls and Bookings tabs to review completed call and appointment records.

Billing and refunds

For billing issues, cancellation, or refund review, use the dashboard billing flow first so the request is tied to the correct account. Refund requests are reviewed under the Refund and Cancellation Policy.

Phone setup

Live forwarding depends on your current phone service and the AI number shown in your dashboard. If setup is not ready, the dashboard will say what is available and whether you can retry number setup.

Service expectations

AllDayDesk is not an emergency dispatch line and does not replace 911, crisis response, or regulated professional judgment. If a call requires immediate human attention, your business remains responsible for escalation procedures.