Business phone guide

Business Out of Office Voicemail Message Examples

An out of office voicemail message tells callers that one specific person is away, when they will be back, and what the caller can do in the meantime. A good one includes your name, your return date, an alternate contact for urgent matters, and a clear invitation to leave a message. Below are editable examples for vacations, short absences, medical leave, and travel, plus tips on recording and updating your greeting so callers always hear accurate information.

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What every out of office voicemail should include

An out of office greeting is different from your everyday voicemail because callers need to know the situation is temporary and that someone else can help if the matter cannot wait. Before you record, gather four pieces of information so the message flows naturally and callers are not left guessing.

  • Your name and a short reason for the absence, such as vacation, travel, or leave. You do not owe callers personal details.
  • The date you expect to return, or a window like the week of a certain date if plans may shift.
  • An alternate contact, such as a coworker, partner, or general office line, for anything urgent.
  • An invitation to leave a message with the caller's name, number, and reason, so you can respond quickly when you return.
  • Optional: whether you will check messages occasionally, so callers know what kind of reply to expect.

Vacation and planned absence examples

These templates are editable wording, not real calls. Replace anything in brackets with your own details, then read the message out loud a couple of times before recording so it sounds like you talking, not reading.

  • Vacation, standard: "Hi, you've reached [name] at [business name]. I'm out of the office on vacation and will return on [date]. If you need help before then, please contact [alternate name] at [number or email]. Otherwise, leave your name, number, and a brief message, and I'll get back to you when I return. Thank you for calling."
  • Vacation, checking in occasionally: "Hi, this is [name]. I'm away from the office until [date] with limited access to messages. I'll check in when I can, but for anything urgent, please reach [alternate name] at [contact]. You can also leave a message and I'll follow up as soon as I'm back."
  • Short absence, one or two days: "Hi, you've reached [name]. I'm out today and back tomorrow, [date]. Please leave your name, number, and reason for calling, and I'll return your call first thing. If it can't wait, [alternate name] can help at [contact]."
  • Travel with time zone note: "Hello, this is [name] at [business name]. I'm traveling and will return on [date]. I'm in a different time zone, so replies may come earlier or later than usual. For urgent matters, contact [alternate name] at [contact]. Leave a message and I'll respond when I'm back."

Medical leave, family leave, and unplanned absences

For longer or unexpected absences, keep the message simple and avoid dates you are not sure about. Callers mainly need to know who to contact and that their message will be handled. You do not need to explain the reason for your leave.

  • Extended leave, no firm date: "Hi, you've reached [name]. I'm currently out of the office and will return at a later date. For assistance, please contact [alternate name] at [contact], or leave a message and it will be passed along. Thank you for your patience."
  • Unplanned absence: "Hello, this is [name] at [business name]. I'm unexpectedly out of the office. Please contact [alternate name] at [contact] for immediate help, or leave your name, number, and message and I'll respond as soon as I'm able."
  • Handing off completely: "Hi, you've reached [name]. I'm on leave and [alternate name] is handling my calls during this time. Please reach them directly at [contact], or leave a message here and they will follow up."

How to record and update your greeting

Record the new greeting from your own phone using your voicemail system's greeting option, or through your phone service's admin portal if you use a business phone system. Speak at a normal pace, keep the message under about twenty seconds, and listen to it once before saving. Write your return date down somewhere visible so you remember to change the greeting back on your first day back.

  • Set a reminder for your return date so the out of office message does not stay up after you're back.
  • If your plans change, re-record the greeting rather than leaving a wrong date up.
  • If you forward your calls to another number while away, confirm the forwarding works by having someone call you before you leave.
  • If you would rather send calls to another line while away, our business phone forwarding guide explains how forwarding works. business phone forwarding

When a voicemail message is not enough

An out of office greeting tells callers what is happening, but it cannot answer questions, book appointments, or take detailed messages while you are gone. If you work alone, the alternate contact on your greeting may simply be your own email or a promise to call back, which means urgent callers still wait. Some owners pair their greeting with an answering option so callers reach something useful instead of a beep.

  • AllDayDesk, this site's product, answers calls around the clock using your saved business information, takes messages, and shows calls, transcripts, summaries, and bookings in a dashboard.
  • Setup starts by choosing your business or entering its website, checking the details, hearing a personalized sample, and choosing phone setup. You keep your public number by forwarding calls to it.
  • When the answer, price, or appointment is unknown to the assistant, it takes a message for you instead of guessing.

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More questions, answered

How long should an out of office voicemail be?

Aim for fifteen to twenty seconds. That is enough time for your name, return date, alternate contact, and a request to leave a message without callers tuning out.

Should I say why I am out of the office?

A short reason like vacation or travel is fine and helps callers understand the timeline, but you are not required to share personal details. A simple "I'm out of the office" is enough.

What if I don't know my exact return date?

Use a general window such as "the week of [date]" or say you will return at a later date, and give a clear alternate contact so callers are not stuck waiting on an uncertain date.

Do I need a different greeting for the whole business versus just my line?

Yes. An out of office message on your personal line explains one person's absence. If the whole business is closed for a holiday, the main line needs its own greeting that says when the business reopens.

Hear how your calls could sound while you're away

Enter your business details and listen to a personalized sample of how AllDayDesk would answer for your customers, then decide if phone setup is right for you. The sample creates no real booking.

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Updated .

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