01
1. Enter your clinic's details
Type in your clinic's name or website. AllDayDesk pulls together your hours, services, and location, then you check the details and fix anything that's off.
AI phone answering for veterinary clinics
An AI Receptionist That Answers Your Clinic's Phone
AllDayDesk answers your clinic's phone day and night. It books routine visits, takes detailed messages for sick or hurt pets, and puts everything in your dashboard. You keep your number and decide what gets booked and what waits for you.
Hear it answer for your business No credit card to try it
24/7 call answeringKeep your current numberFirst 30 calls free
How it works
Set up in three steps
You don't need any special equipment, and you keep your current phone number.
02
2. Hear a sample call
Listen to a personalized sample so you know exactly how your receptionist will sound to pet owners. The sample doesn't book anything real.
03
3. Connect your phone
Forward your calls to AllDayDesk using the instructions for your phone service. Set up your bookable services and open slots, and it can start booking vet visits right away.
Review calls, messages, and bookings in your dashboard.
What your receptionist does on a call
Veterinary clinics get a steady mix of calls: owners asking for same-day exams, refills, vaccination records, and worried questions about a vomiting dog or a limping cat. Most clinic owners are in the exam room and can't stop to pick up. The calls that slip away are usually the ones that wanted to book. AllDayDesk answers when you can't get to it, books the routine visits you've set up, and takes a clear message — including what the owner saw and how long it's been going on — so you can decide which cases need a call back first.
It answers in your clinic's name, asks for the pet's name and species, and collects what the owner is seeing and how long it's been happening. Routine visits get booked if you've set up your services and availability. Anything urgent-sounding becomes a detailed message you'll see in your dashboard — the receptionist never gives medical advice or tells an owner to wait. Prescription refills, records requests, and anything you haven't set up as bookable become messages too. Every call comes with a transcript and a short summary.
Sick pet exam
The receptionist gets the pet's name, species, the symptoms, and how long they've been going on. If a same-day exam is a service you've set up with open slots, it can book it. Otherwise it takes a full message so you can decide who to call back first.
Limping or injury
It collects what happened and when, then takes a message for you. It doesn't judge how serious an injury is or give first-aid advice — that's your call to make when you see the note.
Vaccination request
A routine booster is the easy case. If you've set up vaccine appointments, it books one and asks for the pet's name and species so your notes are ready.
Prescription refill
It takes the pet's name, the medication if the owner knows it, and how to reach them, then passes the request to you. Refills need your approval, so nothing gets promised on the call.
New pet visit
For a new puppy or kitten, it books a first visit if you've set one up, and gathers the owner's name, the pet's name, and the species so intake is easier.
Urgent symptom call
When an owner describes something scary, the receptionist takes the details fast and takes a message for you. It never gives medical advice, and it won't tell someone a symptom can wait.
Pricing
Choose a plan that fits your calls.
Solo $99/moBusiness $199/moGrowth $349/mo
Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.
Veterinary Clinics: your questions answered
What happens when someone calls about a pet that seems really sick?
The receptionist takes the details — the pet's name, species, what the owner is seeing, and how long it's been happening — and leaves you a message in the dashboard. It doesn't give medical advice or tell anyone a symptom can wait. You see the note and decide how fast to respond.
Can it book appointments straight into my schedule?
Yes, once you've set up your bookable services and open hours in the AllDayDesk dashboard. It only books the services and slots you've approved. Changes to existing appointments go to you as a request, not a confirmed change.
How does it handle prescription refill requests?
It collects the pet's name, the medication if the owner knows it, and the best way to reach them, then passes the request to you. Refills always need your approval, so nothing gets promised on the call.
Do I have to change my phone number?
No. You keep your current number and forward your calls to AllDayDesk. The exact steps depend on your phone service, and setup walks you through it.
Will I know what was said on each call?
Yes. Every call shows up in your dashboard with a transcript and a short summary, so you can see who called, what they needed, and what was booked — even at 2 AM.
Can it answer questions about my prices and hours?
It answers from the business details you save during setup, so it knows your hours, location, and the services you list. If it doesn't have an answer — like a price you haven't saved — it says so and takes a message instead of guessing.
Hear your clinic's receptionist before you decide
Enter your clinic's name or website, check your details, and hear a personalized sample call. See how it sounds answering for Riverside Animal Clinic — or for yours.
Hear it answer for your business No credit card to try it
Helpful next steps
- See how calls can reach your receptionist through your existing phone service. Keep your number with call forwarding
- Compare billing methods and the questions to ask before choosing a plan. Compare answering service costs
- Follow the setup steps from business details to phone forwarding. Set up your answering service
Browse industries
Updated