For law firms, AllDayDesk separates bookable requests, staff-review requests, and simple questions. For a booking, it needs a name, preferred time, and the context required for a real consultation. Questions about pricing, service scope, and availability are answered only with information approved by the business.
AllDayDesk's AI receptionist collects practice area, caller name, callback number, opposing party name for conflict check, and preferred consultation time, then books or routes the intake. The memo gives staff the time, location, and conflict check details for follow-up.
AllDayDesk's AI receptionist captures accident date, incident type, injury status, insurance involvement, and whether the caller has counsel, then books a consultation without giving legal advice. The memo gives staff the time, location, and consultation details for follow-up.
AllDayDesk's AI receptionist asks the matter type, opposing party name, county, and any court date, then routes the call under your consultation or urgent deadline rule. The memo gives staff the time, location, and opposing party details for follow-up.
AllDayDesk's AI receptionist captures charge type, court date, custody status, and caller relationship, then flags urgent when the configured rule says a human should review quickly. The memo gives staff the time, location, and case deadline details for follow-up.
AllDayDesk's AI receptionist avoids new legal advice, verifies the caller's name and matter topic, captures the message, and marks deadline language for attorney review. The memo gives staff the time, location, and retainer details for follow-up.
AllDayDesk's AI receptionist answers only approved consultation fee or retainer language. If pricing is not provided, it offers to schedule intake or capture a callback request. The memo gives staff the time, location, and practice area details for follow-up.