AllDayDesk

AI phone answering for optometrists

An AI Receptionist That Answers Your Optometry Calls

AllDayDesk answers your optometry practice's phone around the clock. It books eye exams, takes messages for things you need to decide, and answers routine questions using the business details you save. You see every call, transcript, and booking in your dashboard.

Hear it answer for your business No credit card to try it

24/7 call answeringKeep your current numberFirst 30 calls free

How it works

Getting started

Setup takes a few minutes, and you keep your existing phone number by forwarding calls. Instructions depend on your phone service, and we walk you through it.

01

1. Enter your practice

Type in your business or paste your website. AllDayDesk pulls in your details, and you check them so it speaks for your practice accurately.

02

2. Hear a sample

Listen to a personalized sample of your receptionist. The sample doesn't book anything real. It just shows you how it will sound to your callers.

03

3. Choose your phone setup

Pick how to forward your calls. Once that's done, AllDayDesk answers when you can't, and you can set up bookable services and availability so it can schedule eye exams for you.

Review calls, messages, and bookings in your dashboard.

What it does on a call

Optometry calls are mostly scheduling, but the phone still pulls you away from patients. Callers want an eye exam, a contact lens fitting, a glasses prescription question, or help with a red eye. Some ask whether you take their vision insurance. If you're mid-exam, those calls go unanswered, and the caller often tries the next practice on their list. AllDayDesk picks up when you can't, books what's bookable, and takes a clear message for anything that needs your judgment.

AllDayDesk asks whether the caller is a new or existing patient and what they need. It books eye exams and contact lens fittings when you've configured those services and open slots. It answers routine questions from your saved details, like hours and location. For anything that needs your judgment, like a red eye, a sudden vision change, or a prescription question, it takes a message. You can read the request in your dashboard and decide what to do. It doesn't give medical advice and doesn't promise a response time.

Routine eye exam

The receptionist asks if the caller is new or existing, confirms what they need, and books an eye exam in an open slot you've set up. It confirms the date and time with the caller before locking it in.

Contact lens fitting

It books a fitting when you've made it a bookable service. If the caller asks whether their prescription is current or which lenses suit them, that's your call, so it takes a message instead of guessing.

Blurry vision or red eye

It doesn't triage symptoms or give advice. It takes the caller's name, number, and a short description of their concern, and you see the message in your dashboard so you can decide how quickly to respond.

Insurance questions

If you've saved which vision plans you accept, it can share that. For anything else, like whether a specific service is covered, it takes the caller's details so you can answer with the facts.

Glasses prescription

Callers often want a copy of their prescription or a renewal. The receptionist takes a message with their name and what they need, since prescription records and renewals are your decision.

Frame repair or pickup

It takes the caller's name and a short note about the repair or order, so you can check the frame and give them a real answer when you have a minute.

Pricing

Choose a plan that fits your calls.

Solo $99/moBusiness $199/moGrowth $349/mo

Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.

Optometrists: your questions answered

Can it tell me if a red eye is serious?

No. AllDayDesk doesn't give medical advice or judge how urgent a concern is. It takes the caller's name, number, and a short description of what's going on, and you see the message in your dashboard. Then you decide how to respond.

Will it book contact lens fittings too?

Yes, if you set up contact lens fittings as a bookable service with your availability. You choose which services can be booked and when. If a fitting isn't configured, it takes a message instead.

Does it know which vision insurance plans I take?

It can share whatever you save in your business details, like the plans you accept. It can't check a specific patient's coverage or benefits, so for those questions it takes the caller's details and lets you answer.

Can patients reschedule an existing appointment through it?

Changes to an existing appointment go to you as a request, not a confirmed change. You review it in the dashboard and confirm. New appointments can be booked directly when you've set up bookable services and open slots.

What happens to a call I miss while I'm with a patient?

AllDayDesk picks up, answers routine questions from your saved details, books what's bookable, and takes messages for the rest. Every call comes with a transcript and a summary in your dashboard, so you can catch up between patients.

Do I have to change my phone number?

No. You keep your public number and forward calls to AllDayDesk. The exact steps depend on your phone service, and setup walks you through the options.

Hear your practice's receptionist

Enter your optometry practice's name or website, check your details, and hear a personalized sample. It takes a few minutes, and we don't ask for a credit card.

Hear it answer for your business No credit card to try it

Helpful next steps

Browse industries

Updated