AI phone answering for orthodontists

An AI Receptionist for Your Orthodontic Practice

AllDayDesk answers your practice's phone day and night. It books orthodontic consultations, asks new patients the right questions, and takes messages for things only you should decide, like broken brackets and payment plans. You see every call and message in your dashboard.

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24/7 call answeringKeep your current numberFirst 30 calls free

How it works

Get set up in three steps

You don't need new hardware or a new phone number. Most owners finish setup in one sitting.

01

Enter your practice

Type in your business or paste your website. AllDayDesk pulls together what it knows about your practice, and you check the details. Add your consultation types, your hours, and anything a new patient should know before their first visit.

02

Hear a sample

Listen to a personalized sample of your receptionist. It uses your practice's information, so you can hear how it would greet callers and answer common questions before anything goes live. The sample doesn't book anything real.

03

Connect your phone

Keep your current number. Forward your calls to AllDayDesk using the instructions for your phone service, and choose which calls it answers. You can change this whenever you want.

Review calls, messages, and bookings in your dashboard.

How it handles orthodontic calls

Orthodontic calls are mostly scheduling, but they come with details you need before the visit. A parent calling about braces wants to know their child's age matters. Someone with a broken bracket needs you, not a booking. A patient asking about aligner costs needs your payment options, not a guess. AllDayDesk asks what your callers would hear at your front desk, books what fits your calendar, and passes the rest to you as a clear message.

AllDayDesk asks new patients whether they're calling about braces or clear aligners and how old the patient is, since that shapes what kind of consultation to book. It books new orthodontic consultations when you've set up your services and availability in the dashboard. It doesn't change existing appointments on its own — it sends those requests to you. For broken brackets, retainer problems, and payment questions, it takes a message with the details so you can decide what to do. It doesn't give treatment advice, quote fees you haven't saved, or handle emergencies. If a caller describes something urgent, it tells them to seek care right away.

Braces consultation

The receptionist asks if the patient is new or existing, how old they are, and what they're hoping to fix. Then it offers a consultation slot from your calendar and confirms the time before booking.

Clear aligner interest

Adults and teens often call asking about aligners. The receptionist explains that a consultation is the first step and books one. It doesn't guess at costs or whether someone is a candidate — that's your call to make in person.

Broken bracket

A caller with a broken bracket wants to know what to do. The receptionist takes their name, what broke, and when they noticed it, then passes the message to you. You decide whether it can wait for the next adjustment or needs a repair visit.

Retainer issue

Cracked, lost, or tight retainers all mean different things. The receptionist collects what happened and takes a message. It doesn't tell callers to stop or keep wearing the retainer — that's advice only you should give.

Payment questions

Callers ask about payment plans, insurance, and what treatment costs. The receptionist shares the payment options you've saved and takes a message for anything more specific, like insurance verification or a custom plan.

Adjustment visits

Existing patients call to move or confirm adjustment appointments. The receptionist takes their request and sends it to you, since changes to existing appointments need your approval. New adjustment slots can be booked if you've made them available.

Pricing

Choose a plan that fits your calls.

Solo $99/moBusiness $199/moGrowth $349/mo

Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.

Orthodontists: your questions answered

What happens when a patient calls with a broken bracket after hours?

The receptionist takes their name, what broke, and when they noticed it, then saves it as a message you can read in your dashboard. It doesn't decide whether the repair can wait — you make that call and reach out when you're ready.

Can it answer questions about payment plans and insurance?

It can share the payment options you've saved in your practice details, like whether you offer monthly plans. For insurance specifics, it takes the caller's question as a message. It doesn't verify insurance or quote fees you haven't saved.

Will it book consultations on my real calendar?

Yes. By default, new consultations go on the built-in AllDayDesk dashboard calendar once you've set up your bookable services and availability. If you'd rather use Google Calendar, you can connect and authorize your account in Settings, and bookings will go there. It only offers times you've made available, and it confirms the exact time with the caller before booking. Changes to existing appointments go to you as requests instead.

Does it give treatment advice to callers?

No. It doesn't advise on whether a patient needs braces or aligners, what to do about a sore mouth, or whether to keep wearing a retainer. It collects the details and takes a message so you can give the real answer.

What information does it collect from new patient callers?

It asks whether they're new or existing, the patient's age, and whether they're interested in braces or clear aligners. That gives you what you need before the consultation without asking callers for health details over the phone.

Do I have to change my phone number?

No. You keep your public number and forward calls to AllDayDesk. The instructions depend on your phone service, and setup walks you through choosing how it answers.

Hear your practice's receptionist

Enter your orthodontic practice's name or website, check your details, and listen to a personalized sample. It takes a few minutes, and the sample doesn't book anything real.

Hear it answer for your business No credit card to try it

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