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Enter your clinic
Type in your business or paste your website. AllDayDesk pulls together your location, hours, and the services you offer. You read through the details and fix anything that's off.
AI phone answering for physical therapy clinics
An AI Receptionist for Your Physical Therapy Clinic
AllDayDesk answers your clinic's phone any hour, day or night. It books therapy evaluations, takes messages for things that need your judgment, and logs every call in your dashboard. You keep your number and check the details before it ever picks up.
Hear it answer for your business No credit card to try it
24/7 call answeringKeep your current numberFirst 30 calls free
How it works
Getting set up
Setup takes a few minutes, and you check everything before the phone is answered for you.
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Hear a sample
Listen to a personalized sample call so you know how your receptionist sounds and what it would say to a caller. The sample doesn't book anything real.
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Connect your phone
Keep your current number and forward calls to AllDayDesk. The steps depend on your phone service, and the setup walks you through it. After that, calls, transcripts, summaries, and bookings show up in your dashboard.
Review calls, messages, and bookings in your dashboard.
What it does with your calls
Physical therapy clinics live on the phone. Callers want to know if you take their referral, whether their insurance authorization went through, and how soon they can get in for an initial evaluation. Many of them call after your front door closes, because they got a referral from a doctor's appointment that ran late or they hurt themselves at evening practice. When nobody picks up, they usually call the next clinic on the list. AllDayDesk answers every call, books the evaluations you've set up, and takes clear messages for the rest.
It books new therapy evaluations when you've set your bookable services and open times in the dashboard. It takes messages for anything that needs your call, like insurance questions or a caller who wants to change an existing appointment. Existing appointment changes go to you as requests, not confirmed changes. If a caller asks something you haven't saved an answer for, it says so honestly and takes a message instead of guessing.
Initial evaluation
New patients usually want the earliest opening. The receptionist asks their name, what they're coming in for, and the location they prefer, then offers a time you've marked available and books it with their okay.
Post-op rehab
Callers coming out of surgery often have a surgeon's orders and a start date in mind. It collects their name, the surgery type they mention, and their preferred time, then books an evaluation or takes a message if the schedule isn't set up for it yet.
Back pain and sports injuries
These callers want to be seen soon and often ask what to do in the meantime. The receptionist doesn't give medical advice. It books an evaluation and suggests they talk through symptoms directly with you at the visit.
Referral questions
Callers ask whether you've received a referral from their doctor. The receptionist doesn't have access to your referral records, so it takes their name, their doctor's name, and a callback number, and you follow up with a real answer.
Insurance authorization
Authorization status is different for every patient and plan. Rather than guess, it takes the caller's details and a message, so you can check the file and call them back.
Follow-up scheduling
Current patients call to move or confirm a visit. Changes to existing appointments go to you as a request in the dashboard, and you confirm the new time with the patient yourself.
Pricing
Choose a plan that fits your calls.
Solo $99/moBusiness $199/moGrowth $349/mo
Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.
Physical Therapy Clinics: your questions answered
Can it tell callers whether their insurance authorization is approved?
No. Authorization status depends on your records and each patient's plan, so the receptionist takes their name and a callback number instead. You check the file and call them back with a real answer.
Will it book appointments on my real calendar?
New evaluations are booked in the built-in AllDayDesk dashboard calendar once you've set up your bookable services and open times. If you'd rather use Google Calendar, you can connect your account in Settings after setup, and bookings will go there too.
What happens when a caller wants to change an existing appointment?
The receptionist takes their request and the details, and it shows up in your dashboard as a request for you. It doesn't confirm changes on its own, so you reach out to the patient and lock in the new time.
Can it answer medical questions about someone's injury?
No. It doesn't give medical advice or talk through symptoms. It books the evaluation and lets the caller know they can go over their questions with you directly at the visit.
Do I keep my current phone number?
Yes. You keep your public number and forward calls to AllDayDesk. The exact steps depend on your phone service, and setup walks you through it.
How do I know what the receptionist said to callers?
Every call shows up in your dashboard with a transcript and a summary, along with any bookings or messages. You can read through them whenever you like.
Hear your clinic's receptionist
Enter your physical therapy clinic, check the details it pulled together, and hear a personalized sample call. Setup takes a few minutes, and nothing gets booked from the sample.
Hear it answer for your business No credit card to try it
Helpful next steps
- See how calls can reach your receptionist through your existing phone service. Keep your number with call forwarding
- Compare billing methods and the questions to ask before choosing a plan. Compare answering service costs
- Follow the setup steps from business details to phone forwarding. Set up your answering service
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