AllDayDesk

AI phone answering for restoration contractors

An AI Receptionist Built for Restoration Contractors

Water damage callers don't wait for a callback. AllDayDesk answers your phone day and night, asks what's damaged, which rooms are affected, and whether an insurance claim is open. It books restoration assessments when your calendar allows and takes a message when a call needs your call.

Hear it answer for your business No credit card to try it

24/7 call answeringKeep your current numberFirst 30 calls free

How it works

Get set up in three steps

You don't need new phone lines or special software. Most owners finish setup in one sitting.

01

Enter your business

Type in your business name or website. AllDayDesk pulls in your services, service area, and hours, then you check the details and fix anything that's off.

02

Hear your receptionist

Listen to a sample call handled with your business information. It's a demo, so nothing gets booked. If it sounds right, move on. If not, adjust your details first.

03

Connect your phone

Keep your current number. You'll forward calls to AllDayDesk, and the steps depend on your phone carrier. After that, calls you can't pick up get answered, and every call, transcript, and booking shows up in your dashboard.

Review calls, messages, and bookings in your dashboard.

What your receptionist does on a restoration call

Restoration calls come in at the worst times. A burst pipe at 2 a.m. or a storm-damaged roof on a Sunday won't wait until you're off another job. And these callers are often stressed, so they repeat the same questions: What kind of damage is it? Which rooms are hit? Do they already have an insurance claim going? AllDayDesk asks those questions the same way every time, so you get the details you need before you call back. It can book a restoration assessment if you've set up your services and hours. Anything that needs your judgment, like a price, a claim question, or a safety concern, becomes a clear message in your dashboard.

Every call starts with a short greeting and one question at a time. For damage calls, it asks the damage type, the affected rooms, and whether an insurance claim is already open. It books a restoration assessment only if you've set up bookable services and open slots. If a caller wants a price over the phone, asks whether mold is dangerous, or needs a claim decision, it says that's a question for you and takes a message. Changes to existing appointments are sent to you as requests, not confirmed on the spot. You can set up call transfers to yourself, but pickup depends on your rules and whether you answer. Nothing is promised as an emergency dispatch.

Water damage

The most common late-night call. Your receptionist asks what caused it, which rooms are wet, and whether a claim is open, then books an assessment or takes a message with all three details.

Fire damage

These callers are often shaken and want to talk to a person. Your receptionist collects the basics calmly, explains that you'll call them back, and puts the full summary in your dashboard.

Storm damage

After a storm, calls pile up while you're on other jobs. Each caller gets asked the same intake questions, so you can work the list in the order that makes sense.

Mold concern

Callers often ask if mold is dangerous or how to get rid of it. Your receptionist doesn't give health advice. It takes their details and tells them you'll discuss it directly.

Contents cleaning

It asks what items were affected and whether they're part of an insurance claim, then books an assessment or passes the list to you.

Rebuild estimate

For drywall repair and rebuild work, callers want numbers. Your receptionist doesn't quote prices it doesn't have. It gathers the scope and sets up a time for you to look at the job.

Pricing

Choose a plan that fits your calls.

Solo $99/moBusiness $199/moGrowth $349/mo

Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.

Restoration Contractors: your questions answered

Can it take an insurance claim number over the phone?

It can note that a claim is open and write down basic details the caller offers. It doesn't verify coverage or talk to insurance companies. Claim questions go to you as a message, since those decisions are yours.

What happens when someone calls at 3 a.m. with a flooded basement?

Your receptionist answers, asks the damage type, affected rooms, and claim status, and books an assessment if you've set up bookable services and open slots. You'll see the call, transcript, and summary in your dashboard, so you can decide how fast to respond.

Will it quote prices for mitigation or rebuild work?

Only prices you've saved into your business details. Restoration jobs usually need eyes on the damage, so most owners don't list prices. When a caller asks for a number that isn't saved, your receptionist says you'll go over it and takes a message.

Can callers reach me directly for an emergency?

You can set up transfers to a number you choose, with your own rules for when they happen. Pickup isn't guaranteed, since it depends on whether you answer. If a transfer doesn't connect, the caller's details still land in your dashboard.

Does it work with my job management or estimating software?

AllDayDesk doesn't connect to dispatch tools, estimating software, or restoration platforms. New bookings go into the AllDayDesk dashboard calendar by default. If you use Google Calendar, you can connect it in Settings after authorizing your account, and booked assessments will show up there. You can move anything else into whatever system you already use.

What does it cost, and what if I go over my minutes?

Plans are shown on the pricing page with the minutes included in each one. If a month runs long, extra minutes are billed at the rate listed for your plan. There are no setup fees, and you don't need a credit card to hear your sample.

Hear your restoration company's receptionist

Enter your business name or website, check your details, and listen to a sample call built from your information. It takes a few minutes, nothing gets booked, and you don't need a credit card to try it.

Hear it answer for your business No credit card to try it

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