01
Enter your clinic
Type in your clinic's name or website. AllDayDesk pulls in your details, then you check them over. Add anything callers ask about, like your walk-in policy, sports physical availability, or whether you have x-ray on site.
AI phone answering for urgent care clinics
An AI Receptionist for Your Urgent Care Clinic
AllDayDesk answers your clinic's calls when you can't get to the phone. It shares your hours and walk-in policy, books visit slots you've set up, and takes messages for anything that needs your judgment. It doesn't give medical advice or handle emergencies.
Hear it answer for your business No credit card to try it
24/7 call answeringKeep your current numberFirst 30 calls free
How it works
Getting set up
Setup takes a few minutes, and you can hear how your receptionist sounds before anything goes live.
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Hear a sample
Listen to a personalized sample of your receptionist answering a call. The sample doesn't book anything real. It just shows you how your clinic will sound on the phone.
03
Set up your phone
Keep your current number and forward calls to AllDayDesk. The steps depend on your phone service, and we walk you through it. Once it's on, calls you miss get answered, and you can read every call, transcript, and booking in your dashboard.
Review calls, messages, and bookings in your dashboard.
How calls get handled
Urgent care phones ring at odd hours. Callers want to know if you take walk-ins, whether you can do an x-ray today, if you have flu visit slots, and what their copay might be. Many are deciding between your clinic and the ER, so a fast, clear answer matters. But some callers describe symptoms that need a real medical judgment call, and that's not something a phone receptionist should give. AllDayDesk handles the routine questions, books the visits you've configured, and takes clear messages for everything else so you can decide who needs a call back.
AllDayDesk answers with a plain greeting, no after-hours message. It shares your hours, walk-in policy, and what services you've listed. It books new visit slots only for services and times you've set up in the dashboard. Changes to existing appointments are sent to you as requests, not confirmed on the spot. If a caller asks something you haven't saved, like a price or a lab result, it takes a message instead of guessing. It never gives medical advice, never asks callers to describe symptoms in detail, and never promises a response time. If someone describes an emergency, it tells them to call 911 right away.
Walk-in questions
Callers ask if they can just come in. Your receptionist shares your walk-in policy and current hours from what you've saved, so nobody drives over to a closed clinic.
Flu and injury visits
A caller with flu symptoms or a sprained ankle wants a visit slot. Your receptionist books one if you've set up that service and have open times. It doesn't ask about symptoms or judge how urgent the visit is. That's your call when you see the patient.
Sports physicals
Parents call all summer about physicals for school and camp. Your receptionist can share your price if you've saved it, book a slot, and remind them to bring any school form they need filled out.
X-ray and lab questions
Callers want to know if you do x-rays on site or when lab results will be ready. Your receptionist answers from your saved details. Results and anything clinical get taken as a message for you.
Insurance questions
Callers ask if you take their plan or what a visit costs. Your receptionist shares what you've saved about accepted plans and tells them to bring their insurance card. Anything beyond that, like what their plan covers, goes in a message for you.
Existing patients
Someone wants to change a follow-up or ask about a bill. Your receptionist takes the details and sends you a request or message. It doesn't confirm changes or discuss billing on its own.
Pricing
Choose a plan that fits your calls.
Solo $99/moBusiness $199/moGrowth $349/mo
Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.
Urgent Care Clinics: your questions answered
What happens if a caller describes an emergency?
AllDayDesk tells them to call 911 right away. It doesn't assess symptoms, give medical advice, or try to judge how serious a situation is. It also doesn't flag calls as urgent or alert you instantly. You can read every call and message in your dashboard whenever you check it.
Will it ask callers about their symptoms?
No. AllDayDesk doesn't collect symptom details or do any kind of triage. It books visit slots, shares your hours and services, and takes messages. Decisions about a caller's care are yours to make when you see them or call them back.
Can it book visits, or just take messages?
Both, depending on how you set it up. If you configure bookable services and your open times in the AllDayDesk dashboard, it books new visit slots for those services. Changes to existing appointments go to you as requests, so nothing gets moved without your say-so.
Can it tell callers whether we take their insurance?
It shares whatever you've saved about accepted plans and reminds callers to bring their insurance card. It can't look up a specific person's coverage or say what a plan will pay. Questions like that become messages for you.
Do I have to change my phone number?
No. You keep your public number and forward calls to AllDayDesk. The forwarding steps depend on your phone service, and setup walks you through it.
How do I know what it said to callers?
Every call shows up in your dashboard with a transcript and a short summary, along with any bookings or messages. You can check it whenever you like and fix anything that needs a different answer.
Hear your clinic's receptionist
Enter your clinic's name or website, check your details, and hear a personalized sample call. It doesn't book anything real, and we don't ask for a credit card to try it.
Hear it answer for your business No credit card to try it
Helpful next steps
- See how calls can reach your receptionist through your existing phone service. Keep your number with call forwarding
- Compare billing methods and the questions to ask before choosing a plan. Compare answering service costs
- Follow the setup steps from business details to phone forwarding. Set up your answering service
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