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1. Enter your business
Type in your business name or website. AllDayDesk pulls in what it finds, like your services and service area, and you check the details so it gets your trade right.
AI phone answering for water damage restoration
An AI Receptionist for Water Damage Restoration Companies
Water damage calls come at all hours, and the first caller usually gets the job. AllDayDesk answers when you can't, asks what caused the water, which rooms are affected, and whether there are safety concerns, then takes a message or books a mitigation visit if you've set up your calendar.
Hear it answer for your business No credit card to try it
24/7 call answeringKeep your current numberFirst 30 calls free
How it works
Getting set up
Setup takes a few minutes, and you can hear how your receptionist sounds before anything goes live.
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2. Hear a sample
Listen to a personalized sample of your receptionist answering a call. Nothing gets booked from the sample. It's just so you know what your callers will hear.
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3. Choose your phone setup
Keep your existing number and forward calls to AllDayDesk. The steps depend on your phone service, and the setup walks you through it. After that, calls you miss get answered.
Review calls, messages, and bookings in your dashboard.
What your receptionist asks on a water damage call
Restoration work runs on speed, but you can't answer the phone while you're running extraction or setting air movers. Most callers are panicked, asking the same first questions: where's the water coming from, how many rooms are wet, and is it safe to stay in the house. AllDayDesk collects those answers for you, so by the time you call back you already know if it's a clean pipe burst or a sewage backup. It doesn't give safety advice or promise arrival times. It gathers the facts, books routine mitigation visits when your calendar allows, and puts everything in your dashboard so you can decide which jobs to take and in what order.
Every caller gets asked the three things you need before you roll a truck: the water source, the affected rooms, and whether there are any safety concerns like standing water near outlets. For sewage backups, it records what the caller describes without diagnosing a category. It doesn't tell people to shut off water, touch breakers, or judge whether a home is safe. That stays with you. If a caller wants a price over the phone or asks when you can arrive, it takes their number and passes the request along, since those are your calls to make. Routine mitigation visits get booked only if you've set up bookable services and open hours in your dashboard.
Standing water
The receptionist asks where the water is, which rooms it has reached, and whether the source is still running. It books a mitigation visit if you've opened slots, or takes the details for you to call back.
Sewage backup
It records what the caller reports, where the backup happened, and any safety concerns they mention. It doesn't classify the loss or give cleanup advice. You decide the category and the response when you review the message.
Storm intrusion
During weather events you're often on a roof or a job site. The receptionist collects the affected areas, whether water is still coming in, and the caller's contact info, so your callback starts with the facts already in hand.
Pipe burst damage
It asks what happened, which rooms are wet, and whether there are safety concerns. If the caller asks whether they should shut off their water, it explains that the business will go over that with them directly.
Insurance claim questions
Callers ask if you work with their carrier and what documentation they need. The receptionist takes their insurance questions as a message with their policy questions written down. It doesn't verify coverage or promise what an insurer will pay.
Dry-out follow-up
Existing customers call about moisture readings, equipment pickup, or whether drying is done. Those get logged as messages for you, since equipment decisions and readings are yours to confirm.
Pricing
Choose a plan that fits your calls.
Solo $99/moBusiness $199/moGrowth $349/mo
Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.
Water Damage Restoration: your questions answered
Can it tell callers when I'll arrive?
No. It doesn't promise arrival times or response windows. If a caller asks how fast you can get there, it takes their request and their number, and you make that call when you review the message.
Will it handle insurance questions?
It collects the caller's insurance questions and contact info and passes them to you. It doesn't verify coverage, name carriers you work with unless you've saved that, or promise what a claim will pay.
What if a caller describes a sewage backup?
It records what they report, where it happened, and any safety concerns they mention. It doesn't classify the loss, give cleanup steps, or tell them what's safe to touch. You decide the category and the plan from the message.
Can it actually book jobs on my calendar?
Yes, if you've set up bookable services and open hours. New mitigation visits go into the built-in AllDayDesk dashboard calendar by default. If you'd rather use Google Calendar, you can connect your account in Settings after setup, and bookings will go there. Changes to existing appointments come to you as requests, not confirmed changes.
What happens to a call I need to take myself?
It takes a message with the caller's name, number, and what they need, and you'll see the transcript and summary in your dashboard. You can also set up call transfers to a number you choose, though pickup isn't guaranteed if you're mid-job.
Do I keep my current phone number?
Yes. You forward your existing number to AllDayDesk, and the exact steps depend on your phone service. Setup walks you through it.
Hear your receptionist answer a water damage call
Enter your business name or website, check your details, and hear a personalized sample. No booking happens from the sample, and we don't ask for a credit card to try it.
Hear it answer for your business No credit card to try it
Helpful next steps
- See how calls can reach your receptionist through your existing phone service. Keep your number with call forwarding
- Compare billing methods and the questions to ask before choosing a plan. Compare answering service costs
- Follow the setup steps from business details to phone forwarding. Set up your answering service
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