Answering Service for Chiropractors

If you run the clinic yourself, you are probably also the one answering the phone. When you are hands-on with a patient, your phone may go to voicemail, and a caller who reaches voicemail may hang up without leaving a message. AllDayDesk answers those calls using the business information you save: your hours, services, location, and how you describe new-patient visits.

A caller can ask a question from your saved details, leave a message with their name and callback number, or request an appointment. If a caller asks something you have not saved, or asks for a price or an opening you have not provided, the receptionist takes a message so you can respond yourself. Nothing is guessed.

You can hear a personalized sample of how your clinic's receptionist would sound before you commit to anything. The sample is a demonstration only and does not create a real booking.

• Answers questions using only the details you saved about your clinic
• Takes clear messages with caller name and callback number
• Captures appointment requests for new and returning patients
• Shows calls, transcripts, and summaries in your dashboard

New appointments go into the built-in AllDayDesk dashboard calendar by default, once you have configured your services and availability. That means a caller can request a time, and you can review the booking along with the call summary when you check the dashboard.

If you prefer to keep scheduling in Google Calendar, AllDayDesk supports an optional connection. You connect and authorize your Google account in Settings, and bookings then work with that calendar. Other calendar systems and industry scheduling software are not supported integrations, so if your clinic runs on different scheduling software, the dashboard calendar or the Google Calendar connection is what works today.

Changes to existing appointments are treated as requests for you, not confirmed changes. If a patient calls to move or cancel a visit, the receptionist captures the request and you make the actual change.

• Built-in dashboard calendar is the default booking destination
• Optional Google Calendar connection, authorized by you in Settings
• Existing-appointment changes are requests you review, not automatic changes
• Configure services and availability before bookings start

Clinic phones ring at awkward times: early mornings before adjustments start, evenings, weekends, and any moment you are hands-on with a patient. You decide when calls forward to AllDayDesk. Forward all calls, or forward only when you cannot pick up, depending on what your phone service supports.

After-hours callers hear your clinic's saved information, can leave a message, or can request an appointment for a future opening. The receptionist does not promise callback times it cannot keep, and it does not handle emergencies. Callers with urgent concerns should be directed by your own saved instructions, such as calling 911 or your stated after-hours guidance.

Around-the-clock availability describes when the service can answer, not a guarantee that every call connects. Transfers to you require you to configure a destination and rules, and a transfer is not guaranteed to be picked up or answered immediately.

• Choose all-call or conditional forwarding based on your phone service
• After-hours callers get saved info, messages, and appointment requests
• No medical triage and no emergency handling
• Transfers need configured destinations and rules on your side

You do not need a new phone number. You keep your public clinic number and forward calls to AllDayDesk. The exact steps depend on your phone provider, so setup starts by choosing your phone service and following its instructions.

As examples from published provider guides: Verizon mobile uses *72 plus the destination for all calls, *71 for unanswered calls, and *73 to turn forwarding off. T-Mobile uses **21*1 plus the destination and # for unconditional forwarding, with separate codes for no-reply, unreachable, and busy. Optimum Business Phone uses *72 and *73. Spectrum Business Voice manages forwarding through its web portal rather than star codes. Always identify your exact service first, because codes differ between a carrier's wireless, landline, and hosted business products.

Some setups are not supported at all. Google Voice, for instance, does not support forwarding calls to an automated system, so a Google Voice number is not a workable forwarding destination for this service. If your carrier's conditional forwarding is not verified, check with the carrier directly before relying on it.

• Keep your existing public clinic number
• Forwarding steps depend on your specific phone product
• Test forwarding with a real call before relying on it
• Google Voice numbers cannot forward to automated systems

A chiropractic clinic takes health-related calls, so it matters what the service will and will not do. AllDayDesk is an AI receptionist, not a clinical one. It does not give medical advice, does not triage symptoms, and does not judge whether a caller's situation is urgent. Callers describing pain or symptoms get a message for you, not a clinical answer.

AllDayDesk is not HIPAA certified and does not claim special protection for health information. Do not instruct it to collect sensitive medical details, payment information, or anything you would not want a caller to say out loud on a phone line. Keep saved FAQs to practical, non-clinical topics like hours, location, parking, visit length, and what a first visit involves in general terms you write yourself.

The service answers inbound calls. It does not place outbound campaigns or call patients on your behalf.

• No medical advice, no symptom triage
• Not HIPAA certified; no special health-information protection claimed
• No outbound calling or patient campaigns
• Unknown answers, prices, or openings become messages

AllDayDesk plans are priced monthly with a set of included minutes and a per-minute rate after that; current plans and prices are shown in the pricing section of this site. A human answering service or in-house front desk works differently. Human virtual receptionist services quote their own monthly plans, and an in-house receptionist is a salary plus benefits for a role that also covers front-desk tasks beyond the phone.

The fair comparison for a solo clinic is scope, not just price. A human receptionist can greet walk-ins and handle paperwork, but a one-person clinic usually only needs phone coverage for the hours it cannot pick up itself. An AI receptionist covers exactly that slice: after-hours, weekends, and the minutes you are mid-adjustment, while taking messages instead of making clinical judgments. If you later hire front-desk help, AllDayDesk can stay as the layer for the times that person is away from the phone.

Whichever option you compare, look at the included minutes and the overage rate rather than the headline price, and ask human services what their starting price actually includes before judging the gap.

• AllDayDesk: monthly plans with included minutes and per-minute overages
• Human services: monthly plans quoted per provider, with varying inclusions
• In-house receptionist: salary plus front-desk duties beyond phone answering
• Compare included minutes and overage rates, not headline prices

Setup has four steps. First, choose your business or enter its website so AllDayDesk can pull in your clinic's details. Second, check those details and add anything missing, like services and general visit information. Third, hear a personalized sample of your receptionist; this is a preview and does not create a real booking. Fourth, choose your phone setup and forward your existing number using your provider's instructions.

After that, calls, transcripts, summaries, and bookings appear in your dashboard. Most owners answer their own phone during the day and use AllDayDesk for the times they cannot pick up, so review the dashboard the way you would review voicemail, but with full transcripts instead of scratchy recordings.

• Enter your business or website to start
• Review and correct the pulled-in clinic details
• Listen to the sample, then choose phone setup
• Review calls and bookings in the dashboard