AI phone answering for your business

Accounting Answering Service for Your Firm

An accounting answering service answers your firm's phone when you are with a client, deep in a return, or away from your desk. AllDayDesk is an AI receptionist that answers calls around the clock using the business details you save. It takes messages, answers common questions about your hours and services, books appointments, and can transfer calls to you when you set up transfer rules. You keep your existing phone number by forwarding calls to AllDayDesk, and every call, transcript, summary, and booking shows up in your dashboard. Setup starts by choosing your business or entering its website, checking the details it pulls in, hearing a personalized sample, and then choosing how to connect your phone.

Hear it answer for your business No credit card to try it

24/7 call answeringKeep your current numberFirst 30 calls free

How it works

Set up your business receptionist

Add your business

Choose your business or enter its website. Check the services, hours, and details callers need.

Hear your receptionist

Listen to a sample for your business and check its answers. The sample does not create a real booking.

Connect your phone

Follow the steps for your phone service. Set up booking availability and any call transfers you want to use.

Review calls, messages, and bookings in your dashboard.

Why Accounting Firms Miss Calls

Most owners answer their own phone, and accounting work makes that hard. Tax season means long stretches of focused work. Client meetings mean an hour or more away from the phone. When you are reviewing documents or on a call, an incoming caller either rings out or interrupts you mid-sentence.

Missed calls during busy season are not just noise. Callers often want to book an appointment, ask whether you handle a certain return type, or check your hours. If no one answers, some will call the next firm on their list. An answering service keeps those conversations going until you can pick them up.

AllDayDesk is an AI receptionist, not a human answering service. It answers in a consistent, professional way every time, using the business details you have saved.

Coverage during tax season, client meetings, and after hours
Messages captured with caller name, number, and reason for calling
Common questions answered from your saved business details
You stay in control of what gets booked, messaged, or transferred

For a neutral walkthrough of how a call moves from greeting to answer, message, appointment, or transfer, read the answering service guide. how an answering service works

What AllDayDesk Does for an Accounting Firm

AllDayDesk answers calls using the business information you save, so it can respond to questions about your hours, location, and the services you offer. When a caller wants to schedule a consultation or a document review, it can book the appointment directly.

When a question needs your judgment, like a fee quote outside your saved details, a complex filing situation, or anything you have not covered, it takes a message instead of guessing. You see the message in your dashboard with the caller's details.

New appointments go on the built-in AllDayDesk dashboard calendar by default, once you have configured your services and availability. If you prefer, you can connect Google Calendar in Settings after connecting and authorizing your Google account. Changes to existing appointments are passed to you as requests, not confirmed changes, so you always approve anything that touches a booked client.

Answers questions from your saved business details
Takes detailed messages when an answer or price is unknown
Books new appointments on the built-in dashboard calendar
Optional Google Calendar connection in Settings
Transfers calls to you when you configure a destination and rules

To see how phone bookings land on your calendar and what the Google Calendar connection covers, read the appointment booking page. how AI appointment booking works
For background on AI versus human virtual receptionists, read the virtual receptionist explainer. what a virtual receptionist is

Coverage During Tax Season and Client Meetings

During tax season, call volume rises exactly when you have the least time to answer. Forwarding your line to AllDayDesk means callers reach a professional voice that can book appointments and answer routine questions while you work.

During client meetings, you can let calls go to AllDayDesk instead of silencing your phone and hoping no one important calls. Transcripts and summaries in your dashboard let you review everything between appointments and return calls in priority order.

Around-the-clock availability means the service is available to answer at any hour, including evenings and weekends when working clients try to call. It is not a guarantee that every call connects, and transfers depend on the destination and rules you configure.

Answer during focused work instead of interrupting a return
Review transcripts and summaries between appointments
Evening and weekend callers get answers, not voicemail

For help deciding which calls get answered, messaged, or saved for your review, read the 24/7 coverage guide. planning around-the-clock coverage
If you would rather answer most calls yourself and only need backup when you are busy, see the overflow answering service page. overflow-only coverage

What Stays With You

Some calls should always reach you, and AllDayDesk is built to hand those off. It does not give tax, legal, or financial advice, and it does not quote fees you have not saved. When it does not know an answer or a price, it takes a message so you can respond yourself.

It also does not collect sensitive financial details over the phone. A caller's name, callback number, and reason for calling go into the message; account numbers and documents stay between you and your client.

Transfers require you to configure a destination and rules for when transfers happen. Once set up, calls that meet your rules can be sent to you, though neither pickup nor an immediate response is guaranteed, since that depends on whether you are available to take the transfer.

No tax or financial advice from the service
No fee quotes beyond your saved details
No sensitive financial or payment details collected
Transfers only to destinations and rules you configure

For a balanced look at where AI answering fits and where a human works better, read the comparison guide. AI versus human receptionists

How Setup Works

Setup starts by choosing your business or entering its website. AllDayDesk checks the details it finds, and you confirm or correct them, since those saved details are what the service uses to answer questions.

Next, you hear a personalized sample of how your receptionist will sound. The sample is a preview only and creates no real booking. Once you are happy with it, you choose your phone setup.

You keep your existing business number by forwarding calls to AllDayDesk. The exact steps depend on your phone service, so follow the instructions for your carrier. After that, configure your services and availability so new appointments can be booked on the dashboard calendar.

Choose your business or enter its website
Check and correct the saved business details
Hear a personalized sample before going live
Forward your existing number, following your carrier's steps
Configure services and availability for booking

For the full setup sequence from forwarding to calendar connection, read the setup guide. step-by-step setup guide
To understand star codes and the difference between all-call and conditional forwarding, read the forwarding guide. call forwarding basics

What It Costs

AllDayDesk plans are priced monthly with a set of included minutes, and calls that go past the included allowance are billed per minute. Because accounting call volume swings with the season, look at your busiest months, not your average, when choosing a plan.

Current plan pricing is displayed on the pricing section of this site, separate from this page. For comparison, one human virtual receptionist provider advertises plans starting at 245 dollars per month as of October 2026, but a starting price alone does not tell the whole story. Compare included minutes or calls, overage rates, hours of coverage, and contract terms on any current quote before deciding.

Monthly plans with included minutes and per-minute overages
Size the plan against your tax-season call volume
Compare included allowances and overage rates, not just base price

Sources: Ruby live virtual receptionists

For a full breakdown of per-call, per-minute, and monthly pricing models, read the cost guide. answering service cost guide

Pricing

Choose a plan that fits your calls.

Solo $99/moBusiness $199/moGrowth $349/mo

Each plan includes call minutes. Extra minutes cost more. See your estimate before you start. Your first 30 calls are free, with no credit card. Paid plans are monthly; cancel anytime.

Hear Your Firm's Receptionist Before You Commit

Enter your firm's website, check the details AllDayDesk finds, and listen to a personalized sample of how your calls would be answered. The sample creates no real booking, so you can decide with a clear picture of how your callers would be greeted.